At openbet, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player under Philippine law.
Philippine Data Privacy Act Compliant
Six principles that guide how openbet handles your personal information
openbet fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Your data is handled in accordance with the standards set by the National Privacy Commission (NPC).
All data transmitted between your device and the openbet platform is protected using industry-standard TLS/SSL encryption. Sensitive data such as passwords and payment details are stored using strong cryptographic hashing and are never stored in plain text.
openbet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is shared only with trusted service providers who assist us in operating the platform, and only under strict confidentiality agreements.
As a data subject under RA 10173, you have the right to access, correct, erase, and object to the processing of your personal data. openbet provides clear channels for exercising these rights, and we respond to all valid requests within the timeframes required by law.
openbet collects only the personal data that is necessary for the specific purposes described in this Privacy Policy. We do not collect data speculatively or for purposes beyond what is required to operate the platform, comply with regulations, and serve you as a player.
openbet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by PAGCOR regulations and Philippine law. Once data is no longer needed, it is securely deleted or anonymized.
This Privacy Policy ("Policy") describes how openbet ("openbet," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "Player," or "User") who access or use the openbet online gaming platform at openbet.asia and any related services, applications, or communications.
This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC") of the Philippines. It also reflects openbet's obligations under the regulatory framework of the Philippine Amusement and Gaming Corporation ("PAGCOR").
By registering an account on the openbet platform or by continuing to use our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the openbet platform and contact us to close your account.
openbet is the personal information controller ("PIC") responsible for the personal data collected through the openbet platform. As PIC, openbet determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the DPA and all applicable regulations.
openbet has designated a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the openbet DPO at any time using the contact details provided in Section 14 of this Policy.
openbet collects the following categories of personal data:
a) Registration & Identity Data
b) Identity Verification (KYC) Data
c) Financial & Transaction Data
d) Gaming Activity Data
e) Technical & Device Data
f) Communications Data
openbet collects personal data through the following means:
openbet processes your personal data for the following purposes:
openbet processes your personal data on the following legal bases under the Data Privacy Act of 2012:
openbet does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
All third-party service providers who process personal data on openbet's behalf are required to implement appropriate technical and organizational security measures and to process data only in accordance with openbet's documented instructions.
openbet uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how you use the platform.
openbet uses the following categories of cookies:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the openbet platform. For marketing cookies, you may withdraw consent at any time through your account settings.
openbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, openbet will notify the NPC within 72 hours of becoming aware of the breach and will notify affected players without undue delay, in accordance with the DPA and NPC Circular No. 16-03.
openbet retains your personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law and regulation. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with openbet's data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by openbet:
| Right | What It Means |
|---|---|
| Right to be Informed | You have the right to be informed of how your personal data is being collected and processed, as described in this Policy. |
| Right of Access | You may request a copy of the personal data openbet holds about you, along with information about how it is being processed. |
| Right to Rectification | You may request correction of any inaccurate or incomplete personal data we hold about you. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to openbet's legal retention obligations. |
| Right to Object | You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests. |
| Right to Data Portability | You may request a copy of your personal data in a structured, commonly used, and machine-readable format. |
| Right to Lodge a Complaint | You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated. |
To exercise any of these rights, please contact the openbet Data Protection Officer using the contact details in Section 14. openbet will respond to all valid data subject requests within fifteen (15) calendar days of receipt, or within such extended period as permitted by the DPA where the request is complex or numerous.
The openbet platform is strictly intended for individuals who are at least 21 years of age. openbet does not knowingly collect personal data from individuals under the age of 21. If openbet becomes aware that personal data has been collected from a person under 21, we will immediately close the relevant account, void any associated transactions, and securely delete the personal data in question.
If you are a parent or guardian and believe that a minor has registered an openbet account, please contact our support team immediately at [email protected] so that we can take prompt action.
openbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, openbet will provide advance notice to registered players via email or a prominent notice on the platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the openbet platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. We encourage you to review this Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or openbet's data processing practices, please contact our Data Protection Officer:
If you are not satisfied with openbet's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:
Your data is protected. Your experience is our priority. Discover what openbet has to offer.
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