openbet Terms & Conditions

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and openbet ("openbet," "we," "us," or "our"), the operator of the online gaming platform accessible at openbet.asia. By accessing, registering on, or using any part of the openbet platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree to any provision of these Terms, you must immediately cease using the openbet platform and close your account. Your continued use of openbet following any amendment to these Terms constitutes your acceptance of the revised Terms.

These Terms apply to all services offered by openbet, including but not limited to: casino games, live dealer tables, sports betting, slot games, bingo, and any promotional or bonus programs. Additional terms specific to individual games or promotions may apply and will be published alongside the relevant game or promotion.

2 Eligibility

To be eligible to register and use the openbet platform, you must satisfy all of the following conditions:

• You must be at least 21 years of age. This is a mandatory requirement under PAGCOR regulations governing online gaming in the Philippines. openbet strictly enforces this age restriction and will verify your age during the account registration and KYC process.
• You must be a natural person. Corporate entities, trusts, and other legal entities are not permitted to hold player accounts.
• You must be legally permitted to participate in online gambling under the laws applicable to your jurisdiction of residence. It is your sole responsibility to determine whether online gambling is lawful in your location.
• You must not be a current employee, contractor, director, or officer of openbet, or an immediate family member of any such person.
• You must not be self-excluded from openbet or any other PAGCOR-licensed gaming platform at the time of registration.
• You must not be listed on any PAGCOR exclusion register or any other applicable gaming exclusion list.

openbet reserves the right to request proof of eligibility at any time. Failure to provide satisfactory proof may result in account suspension or closure and forfeiture of any pending withdrawals pending investigation.

3 Account Registration

Each player may hold only one (1) openbet account. The creation of multiple accounts by a single individual — whether using different email addresses, mobile numbers, or identity documents — is strictly prohibited and constitutes a material breach of these Terms.

When registering your openbet account, you agree to provide accurate, current, and complete information, including your legal full name, date of birth, Philippine mobile number, and a valid email address. You further agree to maintain and promptly update your account information to keep it accurate and current at all times.

You are solely responsible for maintaining the confidentiality of your openbet login credentials, including your username and password. You agree to notify openbet immediately upon becoming aware of any unauthorized use of your account or any other breach of security. openbet will not be liable for any loss or damage arising from your failure to comply with this obligation.

openbet reserves the right to refuse registration, suspend, or permanently close any account at its sole discretion, including where openbet reasonably suspects that the information provided during registration is false, inaccurate, or misleading.

4 Identity Verification (KYC)

In compliance with PAGCOR regulations and the Philippine Anti-Money Laundering Act (AMLA), openbet is required to verify the identity of all players before processing withdrawals and, in certain circumstances, before allowing continued gameplay. This process is commonly referred to as Know Your Customer ("KYC") verification.

As part of the KYC process, openbet may request the following documents:

• A clear photograph or scan of a valid Philippine government-issued photo ID (e.g., SSS ID, UMID, PhilHealth card, driver's license, Philippine passport, or national ID).
• A selfie photograph holding your government-issued ID.
• Proof of address (e.g., a recent utility bill, bank statement, or barangay certificate) dated within the last three months.
• Proof of payment method ownership (e.g., a screenshot of your GCash or PayMaya account showing your registered name and mobile number).

openbet will process KYC submissions within one (1) to three (3) business days under normal circumstances. Withdrawals will be held pending successful KYC verification. openbet reserves the right to request additional documentation where necessary to satisfy its regulatory obligations.

5 Deposits & Withdrawals

All financial transactions on the openbet platform are conducted in Philippine Peso (PHP / ₱). openbet does not accept deposits or process withdrawals in foreign currencies or any form of cryptocurrency.

Deposits:

• The minimum deposit amount is ₱100.
• Accepted deposit methods include: GCash, PayMaya / Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, and Philippine debit cards.
• Deposits are generally credited to your openbet wallet instantly or within a few minutes, depending on the payment method used.
• openbet does not accept deposits funded by credit cards for gambling purposes, in compliance with applicable Philippine regulations.

Withdrawals:

• The minimum withdrawal amount is ₱500.
• Withdrawals may only be made to a payment method registered in your own name. Third-party withdrawals are strictly prohibited.
• GCash and PayMaya withdrawals are typically processed within five (5) minutes of approval. Bank transfer withdrawals may take one (1) to three (3) business days.
• openbet reserves the right to conduct additional verification checks before processing any withdrawal request.
• Withdrawal requests may be delayed or declined where openbet has reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms.

6 Bonuses & Promotions

openbet offers various bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, cashback offers, and VIP rewards. All bonuses are subject to the following general terms, as well as any specific terms published alongside each individual promotion.

• Bonuses are available to players who have completed KYC verification and are in good standing with openbet.
• All bonuses are subject to wagering requirements. Unless otherwise stated, bonus funds must be wagered a minimum of thirty (30) times before they become eligible for withdrawal.
• Bonuses may only be used for gameplay on the openbet platform and may not be transferred, exchanged for cash, or used for any other purpose.
• openbet reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Abuse of bonus offers — including but not limited to creating multiple accounts, exploiting technical errors, or engaging in low-risk betting strategies designed to circumvent wagering requirements — will result in the forfeiture of all bonus funds and may result in account closure.
• Bonuses expire after thirty (30) days from the date of issuance unless otherwise specified.

7 Gameplay Rules

All games available on the openbet platform are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between these Terms and the rules of a specific game, the game-specific rules shall prevail with respect to that game.

openbet uses certified Random Number Generator (RNG) technology for all digital casino games to ensure fair and unpredictable outcomes. Live dealer games are conducted by real human dealers in real time and are subject to the rules of the respective table game.

In the event of a technical malfunction, disconnection, or system error during gameplay, openbet reserves the right to void the affected round and return the wagered amount to the player's account. openbet's decision in such matters is final.

Players are responsible for ensuring that their internet connection is stable before commencing gameplay. openbet is not liable for losses incurred as a result of a player's internet disconnection or device failure during a game round.

8 Prohibited Conduct

The following conduct is strictly prohibited on the openbet platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to the relevant Philippine authorities:

• Registering more than one account on the openbet platform.
• Providing false, inaccurate, or misleading information during registration or KYC verification.
• Using the openbet platform for any unlawful purpose, including money laundering or fraud.
• Attempting to manipulate game outcomes through the use of software, bots, scripts, or any other automated means.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, glitches, or errors in the openbet platform for financial gain.
• Engaging in chargebacks or reversals of legitimate deposits.
• Allowing any third party to access or use your openbet account.
• Using the openbet platform if you are a self-excluded player or are listed on any applicable gaming exclusion register.
• Harassing, threatening, or abusing openbet staff or other players.

9 Responsible Gaming

openbet is committed to promoting responsible gaming and takes its obligations under PAGCOR's responsible gaming framework seriously. We recognize that gambling can become problematic for some individuals and we provide a range of tools to help players manage their gaming activity.

The following responsible gaming tools are available to all open bet players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
• Session Time Reminders: Set reminders to alert you when you have been playing for a specified period of time.
• Cooling-Off Period: Take a temporary break from gambling for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the openbet platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum of six (6) months.

To access any of these tools, log in to your openbet account and navigate to the Responsible Gaming section of your account settings, or contact our support team directly. openbet support agents are trained to assist players who may be experiencing gambling-related difficulties and can provide referrals to professional support services.

⚠️ Gambling is addictive. Know when to stop. Must be 21 years of age or older to use the openbet platform.

For additional support and resources, please visit our Responsible Gaming page.

10 Intellectual Property

All content on the openbet platform, including but not limited to text, graphics, logos, game assets, software, and user interface elements, is the exclusive property of openbet or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the openbet platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the openbet platform without the prior written consent of openbet.

11 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, openbet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the openbet platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

openbet's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the openbet platform shall not exceed the total amount deposited by you into your openbet account in the thirty (30) days immediately preceding the event giving rise to the claim.

openbet does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. openbet makes no representations or warranties of any kind, express or implied, regarding the operation or availability of the platform.

12 Privacy & Data Protection

openbet collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The collection and use of your personal data is governed by openbet's Privacy Policy, which is incorporated into these Terms by reference.

By registering an openbet account, you consent to the collection and processing of your personal data as described in the Privacy Policy. You have the right to access, correct, and request deletion of your personal data, subject to openbet's legal and regulatory obligations to retain certain records.

For full details on how openbet handles your personal information, please review our Privacy Policy.

13 Amendments to These Terms

openbet reserves the right to amend, modify, or replace these Terms at any time. Where changes are material, openbet will provide reasonable notice to registered players via email or a prominent notice on the platform prior to the changes taking effect.

Your continued use of the openbet platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure by contacting openbet support.

14 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute arising between you and openbet in connection with these Terms or your use of the openbet platform shall first be referred to openbet's customer support team for resolution. If the dispute cannot be resolved informally within thirty (30) days, either party may refer the matter to the appropriate regulatory authority or competent courts of the Philippines.

openbet operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). Players who believe their complaint has not been adequately addressed by openbet may escalate the matter to PAGCOR through its official complaint channels.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the openbet platform, please contact our support team through the following channels:

• Live Chat: Available 24/7 via the openbet platform
• Email: [email protected]
• Response Time: We aim to respond to all email inquiries within 24 hours

Our support team includes Filipino-speaking agents who are available around the clock to assist with account queries, technical issues, responsible gaming requests, and any other concerns you may have about your openbet experience.